A1: Sure, our products accept customization, and we can laser logo, fire logo,and mark your logo/brand on the packing cartons.
A2: Most of our previous customers choose FOB Qingdao, we also accept CIF if needed.
A3: Yes, we can provide sample. but you need to cover the sample fees and freight. Sample fees can be refunded in bulk orders.
Q4: What is the delivery time?
A4: Generally, the delivery time is 15-20 days after receiving the deposit. But Specific devlivery time is related to your Order Quantity.
Q5: What is the MOQ?
A5: For Trial Order and protect the products during transportation, we recommend a minimum order quantity (MOQ) of one 20GP container.
Q6: How do you ensure product quality?
A6: We have strict quality control during the whole production process, and make 100% test and provide the test report before packing and shipment.
Q7:Where is your office located?
A7: Our head office located in Henan province ZHENGZHOU city.
Q8:Where is your workshop located?
A8: Our main workshop located in Henan province ChangGe city, our QC team were arranged in ChangGe city for full year.
Q9: Usually which port do you ship from?
A9:Generally , we export from Qingdao port or Lianyungang port.
Q10:Where are your main markets?
A10: Our main market is south &middle America &south-East Asia & European.
Q11: Has your factory ever been audited by any company?
A11: Our factory had been audit by Tendenzza &Foncer &Castel &Sunrise,We cooperate with
Tendenzza & Foncer & sunrise, And for Castel ,cooperation relationship will be proceed to further step soon, we were audited by their QC team last year.
Q12: Does your product have any international certification, such as CUPCM/CESMEC etc?
A12: All of our products meeting with these standards, but our customers have these certificates by themselves.
Q13: How many % of grade A in one production?
A13:Generally ,70-75 % Grade A in one production.
Q14: How many inspections before packaging?
A14: In factory, Raw material daily testing/casting body inspection/glazed body inspection/ceramics appearance inspection & toilet functions inspection were placed in all of the producing process.
and finally our QC will check all of products before packing and after function test.